Cookies on Covéa Insurance websites

This site, like many others, uses small files called "cookies" to help customise your experience. Cookies are essential for making many sites work.

If you do not consent to Covéa Insurance using cookies it is possible to stop your browser accepting them, however, you may find that some aspects of the website will stop working or will work less well if you do this.

For example, we will be unable to provide you with a quote without using cookies and that would prevent you from buying a policy on line.

This page contains information on what ‘cookies’ are, the cookies used by Covéa Insurance, how to switch cookies off in your browser if you do not consent to Covéa Insurance using cookies and some useful links for further information.

What are ‘cookies’?

‘Cookies’ are small text files that are stored by the browser (e.g. Internet Explorer, Chrome or Safari) on your computer or mobile phone. Your devices are able to read and write these files, allowing them to store things such as personalisation details or user preferences. Each web domain can only access cookies stored by that specific web domain, meaning that only Covéa Insurance servers can access the cookies. Most web pages contain elements from multiple web domains. Therefore when you visit Covéa Insurance, your browser may receive cookies from several sources.

How does Covéa Insurance use cookies?

A visit to a page on a Covéa Insurance website may generate the following types of cookies - Site performance cookies, anonymous analytics cookies, affiliate tracking cookies and cookies to help with generating a quotation.

Site performance cookies:

Covéa Insurance may generate cookies to assist with site performance, for example to choose video streaming speeds which are compatible with your browser.

Anonymous analytics cookies:

Every time a user visits our websites, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies, and if you do not, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site. These cookies can not be used to identify individuals; they are used for statistical purposes only. This allows us, for example, to tell which pages are the most visited at any one time.

Affiliate tracking cookies:

Sometimes we need to know whether or not you have come from one of our affiliates, and how long it is since you have visited the site from them. In order to do this, we place a cookie on your machine when you visit Covéa Insurance from an affiliate partner.

Covéa Insurance cannot use cookies without your consent, so how do you switch cookies off?

If you do not consent to Covéa Insurance using cookies it is possible to stop your browser accepting them. However, you may find that some aspects of the website will stop working or work less well if you do this. For example, we cannot provide you with a quote without using cookies, so that would prevent you from buying a policy on line.

If you do not stop your browser from accepting Covéa Insurance cookies you will be consenting to the use of cookies in the web journey.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser and will include a setting allowing you to stop your browser from accepting cookies. In order to understand these settings please consult your browser documentation or online help files.

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org

If you'd like to opt out of cookies, please go to the Network Advertising Initiative website

Please note that we're not responsible for the content of external websites.

© 2017 Covéa Life Limited.
Covéa Life Limited, 50 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4JX, is a private company limited by shares incorporated in England under registered number 911235. Its registered office is Norman Place, Reading, Berkshire, RG1 8DA. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Its Financial Services
Register No. is 202178. You can check this on the Financial Services Register by visiting the FCA website www.fca.org.uk

You have the right to refer a complaint about the services we provide to the Financial Ombudsman Service. If you wish to find out more information you may contact them at Exchange Tower, London E14 9SR; Telephone: 0800 023 4567 or 0300 123 9 123. Web: www.financial-ombudsman.org.uk/consumer/complaints.htm. Email: complaint.info@financial-ombudsman.org.uk

You can also register a complaint with the European Union’s Online Dispute Resolution platform (or ODR). Their website is http://ec.europa.eu/consumers/odr/. The ODR will simply pass your complaint to the Financial Ombudsman Service.